Last updated: 06 January 2026

Introduction

skentel.net takes the protection of your personal information seriously. This policy sets out how we handle personal data collected through our website and other interactions with us. Your use of our website indicates your acceptance of the practices described in this policy, which complies with UK GDPR and the Data Protection Act 2018.

Our Contact Details

Company Name: skentel Group Limited

Registered Address: 13 Normandy Way, Bodmin, Cornwall, England, PL31 1EU

Phone Number: 01208 811 277

Email Address: solutions@skentel.net

Company Number: 06957582

VAT Number:

Personal Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

Identity information: Your name and job title

Contact information: Email address, telephone number, and company name

Technical information: IP address, browser type, and operating system

Website usage Information: Details of how you navigate and use our website

Communication preferences: Your preferences regarding communications from us and your communication preferences

How we collect information

We obtain personal data through the following methods:

• Direct interactions when you complete forms on our website or make contact with us
• Enquiries about our remote monitoring solutions and services
• Automated collection technologies such as cookies during your website visits (further details are available in our Cookie Policy)

Legal basis and purpose for processing

We process your personal data in accordance with UK GDPR under the following lawful bases:

Legitimate business interests: We process your data to respond to enquiries, provide service information, conduct day-to-day business operations, enhance our offerings, and protect our systems from unauthorised access.

Your Consent: Where you have opted in to receive marketing materials, we will send these based on your consent. You may withdraw this consent at any time by contacting solutions@skentel.net.

Legal Compliance: To meet our obligations under applicable laws and regulations.

Disclosure of personal data

We will not sell or rent your personal data. Disclosure to third parties occurs only in the following circumstances:

Trusted service providers who support our website operations and service delivery, bound by confidentiality agreements

Professional advisers such as solicitors, accountants, and insurance providers

Government bodies, regulators, and law enforcement where legally required

Security measures

We employ appropriate technical and organisational safeguards to protect your personal data from unauthorised or unlawful access, loss, destruction, or damage. Access to personal data is restricted to personnel and third parties with a legitimate business requirement, who are obligated to maintain confidentiality.

Should a data breach occur, we maintain procedures to promptly inform affected individuals and relevant regulators as required by law.

Retention of Personal Data

Personal data is retained only for as long as necessary to achieve the purposes for which it was collected, including meeting legal, accounting, and reporting obligations. Once personal data is no longer required, it will be securely deleted or rendered anonymous.

Your rights under UK GDPR

You have the following rights regarding your personal data:

Access: You can request copies of your personal data held by us.

Rectification: You can request correction of inaccurate or incomplete information.

Erasure: You can request deletion of your personal data where we have no compelling reason to continue processing.

Objection: You can object to processing based on legitimate interests.

Restriction: You can request temporary suspension of processing activities.

Data Portability: You can obtain your personal data in a structured format for transfer to another organisation.

To exercise these rights, contact us at solutions@skentel.net. We may require identity verification before processing your request.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Changes will take effect when published on this page. We encourage you to review this policy periodically.

Policy Updates

This privacy policy may be revised periodically to reflect operational, legal, or regulatory changes. Updated versions take effect upon publication on this page. We recommend reviewing this policy regularly to stay informed of how we protect your information

Contact Us

For questions or concerns about this privacy policy or our data handling practices, please contact us:

Email: solutions@skentel.net

Phone: 01208 811 277

Address: 13 Normandy Way, Bodmin, Cornwall, England, PL31 1EU